What To Do When Things Go Wrong At Your Small Business
Whether you’re a pool service company, a home watch company, or a similar type of small business, changes are that there will be times when things go wrong. Owning a business is challenging, to say the least, and it’s not all fun and games!
HubSpot, a developer and marketer of software products for inbound marketing, sales, and customer service, reports that the top business challenges everyone struggles with include: Finding Customers; Increasing Brand Awareness; Building an Email List; Lead Generation; Delighting Customers; Hiring Talented People; Managing Workflow; Financial Planning; and Scaling. It’s not easy to succeed in all areas and setbacks are often inevitable.
According to the Harvard Business Review, it is important to “recognize the inevitability of failure in today’s complex work organizations. Those that catch, correct, and learn from failure before others do will succeed. Those that wallow in the blame game will not.”
Here are a few action tips for those times when there’s an issue, problem, or challenge at your small business:
Acknowledge that things went wrong
The first step to staying motivated is acknowledging that things went wrong in the first place. It can be easy to dwell on our mistakes and what could have been, but this will only hold you back from moving forward. Acknowledging what went wrong provides the power to learn from mistakes and prevent them from happening again in the future.
Accept responsibility for your role in the situation
After you’ve acknowledged that things went wrong, it’s important to accept responsibility for your role in the situation. This doesn’t mean that you are entirely to blame, but it does mean that you need to take ownership of your part in what happened. Accepting responsibility is a key step in taking control of the situation and moving forward.
Reframe the situation in a positive light
Once you’ve accepted responsibility, it’s time to start reframing the situation in a positive light. This means looking at the situation as an opportunity to learn and grow, rather than a failure. By reframing the situation, you’ll be able to see it in a whole new light and stay motivated to move forward.
Set new goals
After you’ve reframed the situation, it’s time to set some new goals. These goals should be realistic and achievable, and they should help you move closer to your long-term vision. Having concrete goals to work towards will help you stay motivated and on track, even when things are tough.
The final step is to take action. This means putting your plans into motion and taking steps towards your goals. Taking action can be scary, but it’s essential if you want to achieve anything in life. By taking small steps, you’ll be able to build momentum and stay motivated through the tough times.
To learn more about how to make your small business a success, contact us at 239-349-9400 or email [email protected]. Provalet.io is a powerful and simple software that helps you run your field service company. With its user-friendly interface, you can manage your business without relying on pens, paper, or binders. Keep your business organized and running like a pro with Provalet.io.
This ProValet.io Blog Post is Part of a Series Designed to Help Small Business Owners
Manage Their Field Service Software and Keep Their Business Running Like a Pro