Automating Your Home Watch Business Processes Just Got Easier
After the global pandemic of 2020, businesses have become more digitized than ever. Software solutions are available to streamline operations and boost productivity. Even leading business experts recognize the value of automating repetitive tasks in any industry.
Your home watch business is going to be no exception here. There’s no need to handle the monotonous day-to-day operations by hand anymore. A home watch software system can help you get ahead in the game.
Well, it’s a good thing you’ve come to the right article. Detailed below is everything you need to know about home watch service software.
This can be a great way to stand out ahead of competitors in your local market, for one thing. Plus, you’ll find that the right software solution will save you time and money. Keep reading to optimize the home watch services you provide.
Why You Need to Invest in Automation for Your Home Watch Services
When you switch to automating a lot of tasks related to your home watch business, you’ll be able to realign a lot of other things within your company. You can reorganize job responsibilities and roles.
Field service management software is useful for all kinds of jobs. This includes anything from pool servicing to your home watch business.
In an ideal scenario, you can even cut down your staff to a more minimal team. Don’t waste manpower on secretarial tasks such as scheduling and invoicing. instead, you can trust your new automatic and reliable home watch software system.
This has the potential of saving your business a lot of money in the long run. Not only do you not have to worry about paying their salaries. In addition, you don’t need to mess with hiring and training new employees.
Use Home Watch Software to Attract Potential Customers
You’re likely not the only home watch company in your area. So, you want to invest in any way you could stand out ahead of those local competitors. One of the best ways you can invest in your reputation is by prioritizing customer service and convenience.
That’s where a reliable software system could be of such great value. Field service management software, like for your home watch company, is essential if you want to be a top competitor. Your customers will be grateful for quick order processing and streamlined communication.
Plus, when customers are happy with your service, they’re likely to tell their friends and family about your business. This is another great way to increase your local brand recognition.
It’s also smart to market your home watch business as the most efficient one in your area. Be willing to promote your software’s features on your own social media.
When you have a service you can stand behind, there’s no limit to what your business can accomplish. Don’t be afraid to raise your rates, even, if the timing is right for your business. If you’re providing a better service than your competitors, then you deserve to be paid accordingly.
Schedule and Dispatch Your Employees With Ease
Perhaps the main benefit of automating your home watch business is the fact that you’ll save yourself some real headaches. Centralizing your scheduling and dispatching will save a ton of time and energy. All of the home watch software features have this end goal in mind.
Your clients are counting on the regularly scheduled checkups of their properties. When the time comes around for an appointment to be kept, it’s essential that your business keeps it. When scheduling this appointment is automated, your life because much easier.
If you have several employees on staff, it can be difficult to manage all of their availability and workload by hand. With an automated system, though, you can give your employees the autonomy they need.
With a home watch app, they can go in and adjust their availability on their own. That way, everyone’s vacation time or other time off is accounted for. Plus, you can trust that the home watch app won’t double book anyone.
Give Your Employees Onsite Access to the Home Watch App
When your employees do get dispatched to a job site, it’s your responsibility to arm them with the tools they need. For one thing, they should be able to communicate quickly in the event of a serious problem in the home they’re checking on. Examples include a busted water pipe, a broken appliance, or other potentially damage-causing issues.
After all, major home repair projects are going to pop up here and there while they’re on the job. Statistics show that the home improvement industry generated over $762 billion in 2020 alone. Homes that are vacant or only lived in seasonally still have repair needs that come up.
If serious maintenance issues come up, your employees need direct access to the business’s main communication line. This will allow your customers to feel safer and more protected in the long run. It proves that your top priority is overall wellness and care for their homes.
Access to the field service app also allows your employees to report on their jobs at every point. They can take pictures and videos to upload directly onto the platform. This is a great way to assure your clients that their homes are genuinely being cared for.
Your Customers Have Access to the App, Too
Your clients aren’t able to keep track of their home’s needs all of the time. Whether they’re seasonal residents or they just own a lot of vacant properties, they don’t always have the time for the required upkeep. That’s why they’ve hired your company to manage their property on their behalf.
Still, just because they can’t visit a property of theirs on a regular basis doesn’t mean they don’t care about it. The home is still an investment, and it’s your responsibility to ensure it maintains its value. When your client wants to know about the status of their property, they’ll want a direct line of communication.
When a scheduled checkup of the home comes around, do you want to be personally saddled with reminding the homeowners? Wouldn’t it be easier if there was an automated system that updated the owner regarding their routine checkup?
A top-quality customer app for field service is going to keep your clients in the loop without causing any stress on your end. Plus, they’ll be able to make specific service requests on the app from wherever they are in the world. Don’t underestimate the value of this convenience.
Automate Budgeting, Invoicing, and Payments
The point of your home watch business is to make money, right? Well, why don’t you make getting paid easier on both you and your clients?
With a reputable home watch app, you can set up payments to be directly handled through the software. This is great for saving time as well as improving accuracy. Your customers will get their detailed invoices automatically sent to them after a home inspection is completed for them.
When they’re ready to pay for your home watch service, there are a couple of ways they can do that seamlessly. One way is for them to pay your company with one click. Another way is for them to set up autopayments to take care of their home’s routine inspections.
Don’t worry, though. Your home watch software system is going to have a secure payment processor. You and your customers can trust that everyone’s data will be safe and protected.
Another great feature of a home watch app is its ability to directly integrate with Quickbooks. You deserve an easy and quick way to track your business’s accounting.
Keep an Eye on Your Employees With GPS Tracking Capabilities
Your home watch business, once it’s streamlined with automation, will basically run itself. All that will be left to you is oversight and general managerial tasks. You will leave the rest to your team of employees who will be dispatched to keep those scheduled appointments.
Still, that doesn’t mean you have to accept being completely hands-off. Your home watch software system comes with a GPS tracking capability. That means you can check in on any of your employees when they’re set to be checking on a client’s home.
Of course, you should be able to trust your employees at all times. You did the work of strategically hiring them with the intention of helping them grow right alongside your business. The GPS tracking is just available in case there’s an emergency or you need to know which job site they’re at.
You can also use the GPS tracking feature to manage which locations to prioritize. If a technician is in a certain area and an emergency at someone’s home pops up, you’ll know how soon they can be there.
Use the Home Watch App for All Business Communications
In the past, it’s been frustrating for many companies to have multiple streams of communication. Maybe they used email to check in with their employees on a regular basis. On the other hand, they might have used a website portal or direct phone calls to interact with their customers.
When you centralize all of your company’s communication, you’ll be grateful for the noticeable difference. A home watch app will allow you and your team to stay on top of each job project in real-time.
Everyone will know who responded to a customer’s request and when. This is going to lead to both happier employees and more satisfied customers.
Make the Most of Analytic Data Available With the App
A good home watch software solution is going to have easy-to-use analytic data available with the app. This will allow you to maintain the status quo of your company as well as take it to another level.
You should be able to generate usable reports that show what has happened in day-to-day operations. You’ll be able to tell what processes have room for improvement and what processes seem to be going well. This is critical insight if you want to attract and maintain loyal customers.
For instance, you might learn that certain geographic locations in your area have more clients than others. You can use this data to develop strategic marketing campaigns and connect with your target consumer base.
All leading businesses, in any industry, respect this need for analytic data. This kind of business intelligence reporting will ensure you continue to improve processes. Your businesses will only be set to keep growing.
Plus, after enough data is gathered, you’ll even be able to predict business trends in the future. Perhaps you know that certain times of the year are slower for your home watch services. If you notice this, you can plan ahead and prepare accordingly.
Don’t Trust Just Any Software Solution Provider
Before you hire just anyone to implement your home watch software solution, it’s important that you do some research. Not every field service platform provider is going to meet your business’s needs. It’s up to you to determine what those needs are ahead of time and find the professionals able and willing to meet them.
Be willing to research your potential home watch software provider before paying for the service. You can check out their website and other digital marketing, for instance. Another good idea is to ask about previous clients of theirs and see if you can talk with them about their own experiences.
Of course, you’ll likely be curious about the software solution pricing so that you can budget accordingly. Just remember that this investment is going to pay off in no time.
Invest in Your Ideal Home Watch Business Software Solution
If you’re ready to take your home watch business to the next level, we’re here to help. Don’t let mundane daily tasks hold you or your employees back anymore. Free up your time to focus on marketing and building your established brand reputation.
That’s why we encourage you to browse the rest of our blog and website to see how our home watch software solution can benefit you. We excel at helping businesses like yours automate scheduling, tracking, invoicing, and more. Start by checking out more details regarding our home watch service appmade just for you.