Frequently Asked Questions
Yes, by automating scheduling, dispatching, and invoicing, your daily manual tasks will not consume your day.
Simply Sign Up, Set Up, and Launch!
Manage Like a Pro.
Enhanced communications with the free homeowner’s app will help you better serve their needs and lead to improved customer success.
With our internal rating system and direct communication, you can address inquiries and needs of your customers in a timely manner and keep them happy.
There is no additional hardware or software to buy with our cloud-based program.
We recommend you check out our video demo or schedule a live session so we can show you how the ProValet system works and answer any questions you have about the automation revolution.
Click on this link and choose a time that works for you. https://calendly.com/provalet/provalet_demo?month=2023-03
Yes! ProValet mobile apps work with both Apple and Android devices.
The Service Company will be able to track each field tech with built-in GPS. Also, notes and service data are automatically transmitted to the company dashboard immediately when the technician checks out of the job location.
Yes, a customer can make a service request on their app, and it shows up on the company dashboard immediately for scheduling and dispatching.
Absolutely, this is where you toss the pen and paper! The technician can input all service data, test results, chemical usage and even include photos.
Yes! After each service, the customer has the option to rate the service 1 to 5 stars right on the mobile app on their phone. This also helps you handle small issues before they become bigger problems. They can even leave a tip for a job well done.
The technician mobile app has a built-in GPS feature that lets you track your team members in real-time on the Google Maps platform. You also get direct reporting during the job and upon completion, including notes and photos.
ProValet offers you a one-on-one Set up and orientation sessions to get you going successfully! We also provide videos, instructions, and live support to help you get started.
The customer mobile app is FREE to download and use on the Apple or Android devices and there are no fees for use.
After attending a demo, we will present you the sign-up form. Then we will schedule a Set up session and help you get started. This will be followed by orientation sessions to enhance the system to best fit the way you run your company. There is no set up fee and you have our commitment to help put more time and money back into your life.
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