Customer Success Program

Customer Success Software

Why Empathy Matters in Small Business

By Gerry / March 24, 2023

Why Empathy Matters in Small Business   Whether you’re a pool service company, a home watch company, or a similar type of small business, empathy is important for a few reasons. First, when you can understand and share the feelings of your customers, it makes it much easier to build a rapport and establish trust. Secondly, […]

Read More