Customer Relationships

Field Service Software

Five Secrets to Effective Customer Communications

By Gerry / April 21, 2023

Five Secrets to Effective Customer Communications   Article feature in Entrepreneur Tribune April 6, 2023 by Peter Wasmer, Founder & CEO, Pure Coastal Technologies, Inc   When it comes to interacting with customers, it’s important to remember that they want to feel heard. This means that you need to take the time to listen to them […]

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Field Service Software

How to Create Happy Customers with Your Field Service Teams

By Gerry / April 12, 2023

How to Create Happy Customers with Your Field Service Teams   Customer experience is key to a successful business. Happy business customers are more likely to return, recommend your company to others, and give you good feedback. However, keeping happy customers can be challenging, especially if your team is providing a regular interval service business […]

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Quality control field service software

Improve Quality Control at Your Small Business Without Hiring More Employees

By Gerry / April 7, 2023

Improve Quality Control at Your Small Business Without Hiring More Employees   Quality control is an essential part of any successful small business. It ensures that the products or services produced meet customer standards, and involves inspecting, testing, and evaluating products or services before they are released to the market. This helps identify potential flaws […]

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Customer Success Software

Why Empathy Matters in Small Business

By Gerry / March 24, 2023

Why Empathy Matters in Small Business   Whether you’re a pool service company, a home watch company, or a similar type of small business, empathy is important for a few reasons. First, when you can understand and share the feelings of your customers, it makes it much easier to build a rapport and establish trust. Secondly, […]

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Field Service Software

Why Change is Essential for Small Business Owners

By Gerry / March 15, 2023

Why Change is Essential for Small Business Owners   In today’s business world, change is inevitable. Small business owners must be able to adapt to the ever-changing landscape to stay relevant and successful. Entrepreneurs who are afraid of it or resistant to it will likely find themselves struggling to keep up with their competitors. Those […]

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Field Service Software

Top Challenges Families Face When Running a Small Business & Why You Should Be Thankful

By Gerry / March 10, 2023

Top Challenges Families Face When Running a Small Business & Why You Should Be Thankful Studies show that small businesses, including family-owned firms, employ 50 percent of U.S. workers. By definition, family businesses account for 64 percent of U.S. gross domestic product, generate 62 percent of the country’s employment, and account for 78 percent of […]

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Field Service Software

The Value of Partnerships in Small Business

By Gerry / March 2, 2023

The Value of Partnerships in Small Business As a small business owner, you may be wondering if partnerships are worth the effort. After all, you’re already juggling a lot of balls – do you really need another commitment to increase annual revenue? The answer is a resounding yes! Whether you own a pool service software company, […]

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Field Service Software

Beware of these Small Business Financial Pitfalls, Especially if You are a Field Service Company

By Gerry / February 17, 2023

Beware of these Small Business Financial Pitfalls, Especially if You are a Field Service Company   Small businesses face several financial challenges and pitfalls. Whether you own a pool service software company, a home watch services company, lawn care services company, or a similar type of business, it’s important to understand the potential financial pitfalls that can derail […]

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Customer Retention Software for Service Business

Five Technological Developments Re-Shaping the Future of Small Business

By Gerry / February 7, 2023

Five Technological Developments Re-Shaping the Future of Small Business As technology continues to shape our future, innovative advancements are completely changing the way small business owners live, work and play. Will the future be a utopia or a dystopia? We do not know for sure what the future will bring for small business owners, but […]

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Field Service Software

 What Small Business Owners Need to Do Now To Excel in 2023

By Gerry / January 26, 2023

What Small Business Owners Need to Do Now To Excel in 2023 As a small business owner, it’s important to stay on top of the latest trends and developments in order to excel in the coming year. There are a few key things you can do to give your small business a leg up and […]

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