Blog

Is Your Workplace a Happy One?

In today’s challenging job market, hiring and retaining good employees can be difficult — whether you own a pool service software company or a similar type of business. But what about making employees happy in the first place? A happy workplace is a productive workplace, after all. According to Indeed, happy employees are generally more…

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Motivating Small Business Employees

It’s no secret that small businesses have a hard time competing with larger businesses when it comes to insuring that company employees are motivated. Small business owners often can’t offer their employees the same salaries, benefits, and perks that bigger businesses can use to encourage motivation. Without motivated employees, it can be difficult to achieve…

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Give Your Small Business Customers the Gift of Listening

As a small business owner, it’s important to show your customers that you are interested in them, and that you value their business and feedback. One way to do this is to give them the gift of listening. Here are a few tips for how to effectively listen to your customers and show them that…

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ProValet Founder & CEO Peter Wasmer Joins Leadership Powered by Common Sense Podcast

ProValet Founder & CEO Peter Wasmer joined Doug Thorpe’s Leadership Powered by Common Sense Podcast. The discussion focused on his entrepreneurial journey and the exciting new ways that ProValet is using technology to revolutionize service businesses. Listen to the full episode on You Tube:  https://youtu.be/kBV-bv7gqmY  

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How to Dazzle Your Small Business Customers This Holiday Season

The holidays are a wonderful time of year. But for small businesses, they can also be a bit stressful. After all, you want your customers and employees to have the best possible experience during this festive season. Here are a few tips on how to dazzle your small business employees and customers this holiday season:…

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How to Talk to Your Small Business Customers so They Listen

One of the top complaints that customers have about small business owners is that they don’t listen. Customers want to be heard and they want their concerns to be addressed. Interestingly, small business owners have a similar complaint since they often find it difficult to engage customers, especially when they’re bombarded with so many marketing…

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How Technology Can Help a Family Business Evolve into the Second Generation & Beyond

Family businesses have been the backbone of society for centuries, providing stability and continuity through difficult times. According to Cornell University, the average life span of a family-owned business is 24 years (familybusinesscenter.com, 2010). About 40% of U.S. family-owned businesses transition into a second-generation, approximately 13% are passed down successfully to a third generation, while…

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How to Save Time and Money on Your Field Services Team

Field service businesses can be notoriously wasteful and expensive, typically due to no fault of a hard-working owner. After all, there are a limited number of hours in each day, on-going fires to put out, and incredible daily pressure – just to mention a few of the many challenges business owners face daily. The many…

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Innovative Ideas to Make Your Business Stand Out and Encourage Growth

If you’re a business owner, innovation is an important key to success and gaining new customers. Whether you’re having a great day, or a bad one, you need to constantly be thinking of creative new ways to improve your products or services for customers and stay ahead of the competition so that customers keep coming…

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What Is a Field Service Mobile App? (+Why You Need One)

As the name suggests, a field service mobile app is a tool that field service companies use to manage their business operations based on data about customers, optimal service, and routes. This type of app generally includes features such as job scheduling, dispatching, invoicing, service requests, data collection, and management of customer service. ProValet.io even has a…

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