Gerry

Field Service Software

How to Use Automated Communications with Your Customers

How to Use Automated Communications with Your Customers   When it comes to communicating with customers, many small businesses these days are turning to automated messages to propel the business forward. After call, who isn’t guilty of not answering the phone, especially an unknown number. And studies show people increasingly prefer text messages anyway! These […]

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Surprise and Delight Customers

10 Ways to Surprise and Delight Your Customers So They’ll Know They Come First

10 Ways to Surprise and Delight Your Customers So They’ll Know They Come First   Delighting customers is essential to providing great customer service and making them understand that they are your top priority. By following these tips, you’ll be able to create an exceptional customer service experience that will make your customers feel valued

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Pool Service Business Owner

Behind the Scenes in the Day of the Life of a Pool Service Business Owner

Behind the Scenes in the Day of the Life of a Pool Service Business Owner   Pool service companies provide a critical service to pool owners. Without regular maintenance, pools can quickly become dirty and unsafe. But what happens behind the scenes at a pool service company? Pool service companies typically have a team of

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With Inflation Spiraling Out of Control, is it Time for Your Small Business to Panic?

With Inflation Spiraling Out of Control, is it Time for Your Small Business to Panic? For the last several months, inflation has been on the rise. The cost of goods and services is increasing, while wages remain stagnant. This is putting a squeeze on small businesses, who are struggling to keep up. With the stock

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