How to Use Automated Communications with Your Customers When it comes to communicating with customers, many small businesses these days are turning to automated messages to propel the business forward. After call, who isn’t guilty of not answering the phone, especially an unknown number. And studies show people increasingly prefer text messages anyway! These …
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Why It’s Vital to be Surrounded by Great People If you’re running a small business, it’s essential to surround yourself with great people, including mentors, employees, and customers. Not only will they be able to offer advice and support, but they can also help you make connections and grow your business. Whether you’re a …
Does Your Small Business Need to Raise Its Rates? How to Break the News to Your Customers From time to time, companies need to raise their rates to keep up with the costs of doing business and remain profitable. The Washington Post reported recently that four in ten small businesses plan to raise prices …
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Small Business: The Backbone of Your Local Economy Small businesses are the backbone of any local economy. They provide jobs and support to the community, as well as offering unique products and services that can’t be found at big chain stores. Interestingly, in today’s dynamic climate, predictions call for 17 million new small businesses …
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10 Ways to Surprise and Delight Your Customers So They’ll Know They Come First Delighting customers is essential to providing great customer service and making them understand that they are your top priority. By following these tips, you’ll be able to create an exceptional customer service experience that will make your customers feel valued …
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This ProValet.io Blog Post is Part of a Series Designed to Help Small Business Owners Manage Their Field Service Software and Keep Their Business Running Like a Pro What’s in Your Small Business Tool Kit? As a small business owner, you need to have a few key tools in your tool kit. Here’s …
Tapping the Power of Imagination for Small Business Success If you’re running a small business, imagination is key to success. As Mark Twain once said, “You can’t depend on your eyes when your imagination is out of focus.” This sentiment is echoed by the Harvard Business Review in an articleon why imagination is a …
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Tips for Using Humor and Positivity to Help Your Small Business Thrive The ability to laugh in the face of adversity is a valuable tool for any small business owner. Humor can diffuse tense situations, build team morale, and attract customers. It’s good for business! Positivity, on the other hand, is the engine that …
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Behind the Scenes in the Day of the Life of a Pool Service Business Owner Pool service companies provide a critical service to pool owners. Without regular maintenance, pools can quickly become dirty and unsafe. But what happens behind the scenes at a pool service company? Pool service companies typically have a team of …
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With Inflation Spiraling Out of Control, is it Time for Your Small Business to Panic? For the last several months, inflation has been on the rise. The cost of goods and services is increasing, while wages remain stagnant. This is putting a squeeze on small businesses, who are struggling to keep up. With the stock …
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